14:35, May 20, 2020
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During the difficult epidemiological situation, the EMERCOM psychologists have helped more than 5 thousand people

Since the beginning of April, psychologists of the Center for Emergency Psychological Aid of the Ministry of Emergencies of Russia have been providing psychological assistance to the people by calling the hotline 8-800-200-34-11 in connection with the spread of a coronavirus infection. The hot line is open on the basis of All-Russian People's Front in connection with an epidemiological situation. To date, more than five thousand consultations have been held.

The questions of people are related to the need for emotional support. Many people experience difficulties in adapting and leaving self-isolation, as well as fears and anxieties associated with the loss of their social and material opportunities. Also, the information and psychological support were provided, a specialist informs a person about any ways to solve the problem, thereby stabilizing the psychological state.

EMERCOM psychologists receive calls throughout Russia, regardless of the location of the caller. The branches of the Center of Emergency Psychological Aid of the Ministry of Emergencies of Russia located in Khabarovsk, Krasnoyarsk, Yekaterinburg, Nizhny Novgorod, Rostov-on-Don, Pyatigorsk, Sevastopol and St. Petersburg were involved in the work on the hotline.

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Контакты

01 or 101
Single phone number of firefighters and rescuers
+7 (495) 983-79-01
Information Center
+7 (495) 400-99-99
Single helpline
info@mchs.gov.ru
(Not for citizens’ appeals)